MyCharmedLife prides itself on customer satisfaction. If you are not completely satisfied with your purchase, you may return or exchange your purchase within 30 days of shipment.

In order to provide protection during shipment, we ask you to utilize the original shipping materials to the best of your ability. You will need to include the following documentation with your return/exchange:

• Copy of original sales receipt or e-mail order confirmation
  
  
• Completed return/exchange form (click here for printable form)

MyCharmedLife is not responsible for items damaged or lost during shipping for returns or exchanges. In order to protect your purchase, all returns or exchanges should be sent, via an insured shipping method, to:

MyCharmedLife
A Division of LGZ, Inc.
5446 W. Wilson
Chicago, IL 60630

MyCharmedLife will exchange the item, give you a credit or refund your money (excluding shipping & handling charges). Return/Exchange questions can be directed to info@mycharmedlife.com or 1.888.LIVE.IT4 (1.888.548.3484)

NOTE: THIS IS NOT A RETAIL WALK-UP LOCATION AND AS SUCH IT CAN ONLY ACCEPT PACKAGES FROM ESTABLISHED SHIPPING COMPANIES SUCH AS UPS, USPS, FEDERAL EXPRESS, DHL, AIRBORNE EXPRESS, etc.